FAQ

How can I track my order?  
You’ll receive a confirmation email immediately after purchase. Once your order ships, we’ll send a follow-up email with tracking details.  

What method of payment is accepted?
Visa, Mastercard, Discover, Amex, Apple Pay, Diners Club, Net Banking, and UPI.  

Do you cover lost or stolen packages?
We’re not liable for lost/damaged shipments, but we’ll assist in filing claims with the carrier. Email **info@hindostanarchive.com** with details.  

What are the charges for customization? 
Minor adjustments (size/silhouette) are free. For major changes, please email us to discuss pricing.  

Do you provide repair services?
Yes! We offer complimentary repairs for items purchased directly from us. Customers cover shipping costs to/from our facility.  

Do you cover duties/taxes for international shipments?
Duties/taxes are the customer’s responsibility upon delivery.  

How do I process a return?
Review our [Return Policy] for eligibility and steps.  

How long does it take to process an order?
5–7 business days for dispatch (2–3 days for ready-to-ship items).  

Which currencies do we support for payments?
EUR, GBP, CAD, USD, CNY, AUD, BRL, HKD, JPY, MAD, QAR, SAR, KRW, CHF, PKR.  

How to cancel an order?  
Email info@hindostanarchive.com with your order number within 24 hours of purchase for changes/cancellations.  

Need more help? Reach us at info@hindostanarchive.com!